Please review and agree to our cancellation policy before subscribing to a recurring NotMilk delivery.
- All NotMilkNYC subscribers must agree to a minimum of 4 completed orders before they may cancel their subscription.
- New subscribers may skip no more than 2 orders within the first 2 months of their subscription.
- To skip a subscription, you must do so in the Manage Subscriptions page at least 36 hours prior to your selected delivery or pick-up window.
- To pause a subscription, you must notify us by email at least 36 hours prior to your selected delivery or pick-up window.
- You may cancel your subscription at no charge through the Manage Subscriptions page after you have received 4 orders. If you choose to cancel before that, you will be charged for the value of 4 orders.
Thank you for choosing NotMilkNYC and let us know if you have any questions. Reach out to us at firstname.lastname@example.org